Category: July 2026

Blog posts published in July 2026

  • Oracle EBS R12.2 Multi-Node Patching in Downtime Mode: Recovering a Failed Slave Node with restart=yes

    Alhamdulillah, sharing another real patching session — this one from an Oracle E-Business Suite R12.2 multi-node environment. While applying a patch in downtime mode, I encountered an interesting situation: the patch completed successfully on the master node but failed on the slave node, while the final ADOP output still showed:

    adop exiting with status = 0 (Success)

    This post walks through the complete sequence: pre-checks, the slave-node failure, investigation, recovery using restart=yes, and the SQL checks used to verify the final patch state.

    Environment

    • Oracle E-Business Suite R12.2.13
    • AD/TXK Delta 15 (ADOP C.Delta.15)
    • Two application nodes: appsnode1 (master/admin node) and webnode1 (slave/web node)
    • Oracle Database 19c on dbnode1
    • Patch mode: downtime (single file system apply; no online patching cutover involved)

    Pre-Checks Before the Apply

    Before starting the patch, I checked three things: the current ADOP session status, application processes on all application nodes, and the current file-system edition.

    From the master node:

    [applmgr@appsnode1]$ adop -status
    Node Name Node Type Phase Status
    --------------- ---------- --------------- ---------------
    appsnode1 master APPLY ACTIVE
    CLEANUP NOT STARTED
    webnode1 slave APPLY ACTIVE
    CLEANUP NOT STARTED

    I also confirmed I was operating from the run edition:

    [applmgr@appsnode1]$ echo $FILE_EDITION
    run

    Then I checked for application-tier processes:

    [applmgr@appsnode1]$ ps -ef | egrep 'FNDLIBR|FNDSM|FNDCRM|FNDOPP|oacore|forms|WebLogic|NodeManager' | grep -v grep

    There was no output, confirming the expected services were down on the master node.

    Important: In a multi-node environment, repeat these process checks on every application node. Checking only the master node is not sufficient — a condition on a slave node can otherwise go unnoticed until the apply reaches it.

    Starting the Downtime Apply

    The downtime apply was initiated from the master node:

    [applmgr@appsnode1]$ adop phase=apply apply_mode=downtime patches=<patch_number>

    ADOP manages execution across the registered application-tier nodes, so there was no need to manually start ADOP on the slave node.

    During initialization, ETCC reported missing database fixes:

    [WARNING] ETCC: The following required database fixes have not been applied to node dbnode1:
    ...
    Refer to My Oracle Support Knowledge Document 1594274.1 for instructions.

    ETCC warnings should always be reviewed before proceeding. In this case, the apply was allowed to continue based on the maintenance plan, while the outstanding database fixes were documented and tracked separately for a subsequent maintenance activity.

    Master Succeeded, Slave Failed

    The patch application succeeded on the master node but failed on the slave:

    Applying <patch> patch(es) on admin node: [appsnode1].
    txkADOPEvalSrvStatus.pl returned SUCCESS
    Applying <patch> patch(es) on node(s): [webnode1].
    Running in Serial
    [ERROR] adop phase=apply failed on Node: "webnode1"
    Summary report for current adop session:
    Node webnode1: Failed
    - Apply status: Failed
    Node appsnode1: Completed successfully
    - Apply status: Completed successfully
    adop exiting with status = 0 (Success)

    This is an important operational lesson. Despite the slave-node failure being clearly reported in the summary, the ADOP invocation ended with adop exiting with status = 0 (Success).

    Therefore, relying only on the shell return code or the final ADOP exit line is not sufficient for determining whether every application node completed successfully. The per-node summary must also be reviewed.

    I confirmed the state with:

    adop -status -detail

    which showed:

    Node Name Node Type Phase Status
    --------------- ---------- --------------- ---------------
    appsnode1 master APPLY ACTIVE
    webnode1 slave APPLY FAILED

    For automated patching this matters even more: scripts should validate the ADOP session and per-node phase status rather than treating $? = 0 alone as proof of a successful multi-node patch.

    Investigating the Slave Node

    I then logged into webnode1. Application services were expected to be completely down, so I checked for NodeManager:

    [applmgr@webnode1]$ ps -ef | grep -i nodemanager | grep -v grep
    applmgr 4148261 1 0 Jun18 ... weblogic.NodeManager -v

    A NodeManager process was still running, and had been since a previous month.

    I checked whether other WebLogic or EBS application processes were present:

    [applmgr@webnode1]$ ps -ef | grep -i weblogic | grep -v grep

    Only the NodeManager process remained. Concurrent Manager processes were also absent:

    [applmgr@webnode1]$ ps -ef | grep FNDLIBR | grep -v grep

    No output was returned.

    Since the environment was in a planned patching outage and no managed servers were running, the stale NodeManager process was stopped:

    [applmgr@webnode1]$ kill 4148261

    I then verified again:

    [applmgr@webnode1]$ ps -ef | egrep 'FNDLIBR|FNDSM|oacore|forms|WebLogic|NodeManager' | grep -v grep

    No relevant processes remained.

    A Note About Root Cause

    The presence of the stale NodeManager was an abnormal condition that needed to be corrected before retrying the patch. However, unless the ADOP logs explicitly identify that process as the reason for the failure, it is safer not to state that NodeManager was definitively the root cause.

    What can be established from this incident is:

    1. The slave-node apply failed.
    2. A stale NodeManager process was discovered on that node.
    3. The process was stopped after confirming application services were intended to be down.
    4. The failed ADOP apply subsequently completed successfully with restart=yes.

    For a formal RCA, the relevant ADOP and slave-node logs should be used to establish the exact failure mechanism.

    Also, before terminating any process, verify that:

    • It belongs to the expected EBS environment/file system.
    • No managed servers depend on it.
    • Application services are intended to be down.
    • The action complies with your production change procedure.

    Recovering the Failed Apply with restart=yes

    After cleaning up the slave node, I returned to the master node. The existing failed apply was resumed using:

    [applmgr@appsnode1]$ adop phase=apply patches=<patch_number> apply_mode=downtime restart=yes

    ADOP detected the existing session:

    Checking for existing adop sessions.
    Application tier services are down.
    Continuing with the existing session [Session ID: <n>].

    The apply was then processed successfully:

    Applying <patch> patch(es) on admin node: [appsnode1].
    txkADOPEvalSrvStatus.pl returned SUCCESS
    Applying <patch> patch(es) on node(s): [webnode1].
    Running in Serial
    txkADOPEvalSrvStatus.pl returned SUCCESS

    The final summary showed both nodes successful:

    Summary report for current adop session:
    Node webnode1: Completed successfully
    - Apply status: Completed successfully
    Node appsnode1: Completed successfully
    - Apply status: Completed successfully

    The important point here is that I resumed the existing ADOP session rather than initiating an unrelated fresh patching attempt. The recovery command was executed from the master/admin node, allowing ADOP to coordinate processing on the registered slave node.

    For the exact semantics of restart=yes in downtime mode and multi-node processing, refer to the Oracle E-Business Suite Patching Guide and the relevant My Oracle Support documentation. What I can report from this incident is the observed behaviour above: ADOP continued the existing session and both nodes subsequently reported success.

    Post-Restart Validation

    After the successful rerun, I checked the detailed ADOP status:

    [applmgr@appsnode1]$ adop -status -detail

    The nodes no longer showed a failed apply state.

    I also scanned the latest ADOP logs:

    [applmgr@appsnode1]$ adopscanlog -latest=yes
    Scanning .../log/adop/<session>/ directory ...
    No Errors.

    adopscanlog is a useful quick check after an ADOP phase because it searches the session logs for reported errors that may otherwise be easy to miss.

    SQL Verification: Confirming Patch Registration

    I don’t rely only on the ADOP console output. After patching, I also verify the database-side patch records.

    1. Check AD_BUGS

    SET LINES 200
    COL BUG_NUMBER FORMAT A15
    COL CREATION_DATE FORMAT A22
    SELECT bug_number,
    creation_date
    FROM ad_bugs
    WHERE bug_number = '<patch_number>';

    This confirms whether the specified bug/patch number is recorded in AD_BUGS. Because patch contents and registration behaviour can vary, this check should be used together with ADOP status, logs, and the relevant applied-patch records rather than as standalone proof of complete patch application. Running the same query before patching is also useful, because it establishes a clear before-and-after state.

    2. Check Applied Patch Records

    SELECT applied_patch_id,
    patch_name,
    patch_type,
    source_code,
    creation_date,
    last_update_date,
    data_model_done_flag
    FROM ad_applied_patches
    WHERE patch_name = '<patch_number>';

    Depending on the patch structure, this helps confirm the corresponding patch-driver records.

    3. Verify AD/TXK Code Levels

    COL ABBREVIATION FORMAT A15
    COL CODELEVEL FORMAT A25
    SELECT abbreviation,
    codelevel
    FROM ad_trackable_entities
    WHERE abbreviation IN ('ad','txk')
    ORDER BY abbreviation;

    For this environment the query returned:

    ABBREVIATION CODELEVEL
    --------------- -------------------------
    ad C.15
    txk C.15

    This check is especially important when applying AD/TXK-related patches or preparing for an EBS Release Update Pack.

    4. Verify the EBS Release

    SELECT release_name
    FROM fnd_product_groups;

    Expected for this environment: 12.2.13.

    5. Verify Node Registration

    COL NODE_NAME FORMAT A25
    SELECT node_name,
    support_cp,
    support_forms,
    support_web,
    support_admin
    FROM fnd_nodes
    ORDER BY node_name;

    This provides a quick sanity check of application-tier node registration and responsibilities.

    6. Verify ADOP Valid Nodes

    SELECT *
    FROM adop_valid_nodes
    ORDER BY node_name;

    Both application nodes should appear as expected.

    In this case, the final checks confirmed:

    • The bug/patch number was recorded in AD_BUGS.
    • The corresponding applied-patch records were present.
    • AD and TXK were at the expected C.15 level.
    • EBS remained at Release 12.2.13.
    • Both application nodes were properly registered in FND_NODES.
    • Both nodes appeared correctly in ADOP_VALID_NODES.
    • adopscanlog reported no errors after the successful rerun.

    Together, these checks provide much stronger verification than relying on the final ADOP console message alone.

    Complete the Session with Cleanup

    After confirming the apply completed successfully, the session still showed:

    CLEANUP NOT STARTED

    The cleanup phase was then run:

    adop phase=cleanup

    After cleanup, perform another status and log review to make sure the session is in the expected final state.

    Key Takeaways

    Don’t rely only on ADOP’s exit status in a multi-node environment. In this incident, ADOP printed status = 0 (Success) even though the per-node summary clearly showed the slave node had failed.

    Check every application node before a downtime apply. A clean process list on the master does not guarantee the slave nodes are equally clean.

    Use the per-node ADOP status as part of your success criteriaadop -status -detail.

    Investigate the failed node before retrying. In this case a stale NodeManager process was discovered and removed before the successful retry. Unless supported by the logs, however, avoid treating correlation as a confirmed root cause.

    Resume the existing failed apply appropriately — after correcting the condition on the slave node, the existing apply was resumed from the master node with restart=yes.

    Use adopscanlog -latest=yes after the rerun.

    Verify patch registration in the databaseAD_BUGS, AD_APPLIED_PATCHES, AD_TRACKABLE_ENTITIES, FND_NODES, ADOP_VALID_NODES, FND_PRODUCT_GROUPS.

    Run ETCC and review its findings. If required database fixes are deferred, document and track them for the appropriate maintenance window rather than allowing them to become forgotten technical debt.

    Complete the ADOP cleanup phaseadop phase=cleanup.

    Final Thought

    Multi-node EBS patching adds a layer of validation that is easy to overlook: success on the master node does not automatically mean success across the application tier.

    The most useful lesson from this incident was not the retry command itself, but the validation process around it:

    Check every node → read the ADOP per-node summary → investigate the failed node → resume the existing session → scan the logs → verify the database records → complete cleanup.

    That sequence gives you a far more defensible and auditable patching result than relying on a single Success message at the end of the command.

    I hope this helps anyone troubleshooting a failed application-tier node during Oracle E-Business Suite R12.2 downtime patching. Feel free to leave a comment if you have questions.


    Disclaimer: The views expressed on this blog are my own and do not reflect the views of my employer or any client. All environment names, hostnames, and identifiers used in this post are anonymized. Always test in a non-production environment before applying any change to production.

  • Oracle EBS R12.2 AutoConfig Template Version Conflict After Patching: How to Preserve Customizations

    Alhamdulillah, sharing another real troubleshooting session — this one from an Oracle E-Business Suite R12.2 multi-node environment. After applying a patch, AutoConfig aborted on the primary application node with a template version conflict. This post walks through the exact error, how I identified which template entries were genuine customizations versus Oracle-shipped content, and the correct way to rebase a custom template so AutoConfig completes cleanly.

    Environment

    • Oracle E-Business Suite R12.2.13, AD/TXK Delta 15
    • Two application nodes: appsnode1 (primary/admin) and webnode1 (secondary web node)
    • Database: Oracle 19c on dbnode1
    • Third-party customization: More4Apps servlet registered in oacore web.xml

    The Error

    After patching, running AutoConfig on the run file system failed immediately:

    [applmgr@appsnode1 scripts]$ sh adautocfg.sh
    Enter the APPS user password:
    The log file for this session is located at: .../admin/log/<timestamp>/adconfig.log
    wlsDomainName: EBS_domain
    WLS Domain Name is VALID.
    AutoConfig is configuring the Applications environment...
    AutoConfig will consider the custom templates if present.
    Version Conflicts among development maintained and customized templates encountered; aborting AutoConfig run.

    The log pinpointed the conflicting template:

    [ FND_TOP ]
    
    [ VERSION CONFLICTS INFORMATION ]
    Template shipped by oracle is having a version different than the template lying in custom directory.
    Template shipped by Oracle : $FND_TOP/admin/template/oacore_web_xml_FMW.tmp (version: 120.17.12020000.33)
    Custom template            : $FND_TOP/admin/template/custom/oacore_web_xml_FMW.tmp (version: 120.17.12020000.31)
    Please resolve the differences between the two templates or refer to the Oracle E-Business Suite Setup Guide for further details.

    What happened is straightforward: the patch delivered a newer version of oacore_web_xml_FMW.tmp (120.17.12020000.33), but a custom copy of the older version (120.17.12020000.31) exists under $FND_TOP/admin/template/custom. AutoConfig detects the mismatch and refuses to run, because blindly using the stale custom template would silently discard whatever Oracle changed in the new version.

    Root Cause Analysis: What Is Actually a Customization?

    This is the critical analysis step. Before touching anything, you need to answer one question precisely: which lines in the custom template are genuine customizations, and which are just old Oracle-shipped content?

    First, take a backup and diff the new shipped template against the custom one:

    cd $FND_TOP/admin/template
    
    cp -p custom/oacore_web_xml_FMW.tmp \
          custom/oacore_web_xml_FMW.tmp.pre_patch_25Jul2026
    
    diff -u oacore_web_xml_FMW.tmp custom/oacore_web_xml_FMW.tmp

    The diff showed three differences beyond the header:

    1. A m4aServlet servlet and servlet-mapping (More4Apps) present only in the custom template
    2. A SyncServlet servlet and servlet-mapping present only in the custom template
    3. A RequestAuditReport (QP) servlet present only in the new Oracle template

    At first glance it looks like there are two customizations to carry forward: m4aServlet and SyncServlet. This is where a wrong assumption would corrupt the template. To verify, I compared the old shipped template against the new shipped template. In an R12.2 dual file system this is easy — the other file system still had the previous patch level, so both shipped versions were available:

    diff -u \
      <old_fs>/EBSapps/appl/fnd/12.0.0/admin/template/oacore_web_xml_FMW.tmp \
      <new_fs>/EBSapps/appl/fnd/12.0.0/admin/template/oacore_web_xml_FMW.tmp

    Key excerpt from the shipped-vs-shipped diff:

    -   <servlet>
    -     <servlet-name>SyncServlet</servlet-name>
    -     <servlet-class>oracle.apps.jtf.cac.sync.transport.SyncServlet</servlet-class>
    -  </servlet>
    ...
    +     <servlet>
    +         <servlet-name>RequestAuditReport</servlet-name>
    +         <servlet-class>oracle.apps.qp.servlet.RequestAuditReport</servlet-class>
    +    </servlet>

    This settled the question:

    • SyncServlet was Oracle-shipped content in version .31 and is no longer present in the .33 shipped template. It was never a customer customization, so it should NOT be carried forward.
    • RequestAuditReport is new Oracle-shipped content in .33 — it must be retained.
    • m4aServlet was not present in either shipped template version compared — it exists only in the custom directory, which identifies it as the genuine site-specific customization.

    If I had merged the old custom template on top of the new one, I would have reintroduced a servlet that is no longer present in Oracle’s newer shipped template. This is why “just copy your custom entries into the new template” advice found on many forums is dangerous — verify against the shipped versions first.

    The Fix: Rebase the Custom Template

    The correct approach: replace the custom template with the new shipped version, then re-apply only the genuine customization.

    cd $FND_TOP/admin/template
    
    # Rebase custom template on the new shipped version
    cp -p oacore_web_xml_FMW.tmp custom/oacore_web_xml_FMW.tmp
    
    # Re-insert the only genuine customization (m4aServlet)
    sed -i '/<!-- FND Servlets -->/a\
    \
      <servlet>\
        <servlet-name>m4aServlet</servlet-name>\
        <servlet-class>com.more4apps.r12.servlet.XmlServlet</servlet-class>\
      </servlet>\
    \
      <servlet-mapping>\
        <servlet-name>m4aServlet</servlet-name>\
        <url-pattern>/m4aServlet/*</url-pattern>\
      </servlet-mapping>\
    ' custom/oacore_web_xml_FMW.tmp

    This matches the procedure in the Oracle E-Business Suite Setup Guide: when a patch delivers a newer version of a template you have customized, copy the new Oracle template into the custom directory and reapply the still-required customizations to that copy — never the other way around.

    Verify before rerunning AutoConfig — the headers must match, and the only diff must be the customization:

    grep '\$Header' oacore_web_xml_FMW.tmp custom/oacore_web_xml_FMW.tmp
    
    oacore_web_xml_FMW.tmp:        version 120.17.12020000.33
    custom/oacore_web_xml_FMW.tmp: version 120.17.12020000.33
    
    diff -u oacore_web_xml_FMW.tmp custom/oacore_web_xml_FMW.tmp
    --- only the m4aServlet servlet + mapping block should appear ---

    As an additional best-practice validation, Oracle recommends running the AutoConfig configuration-check utility to preview the impact of template changes before the actual AutoConfig run:

    $AD_TOP/bin/adchkcfg.sh contextfile=$CONTEXT_FILE

    Rerun AutoConfig:

    cd $ADMIN_SCRIPTS_HOME
    sh adautocfg.sh
    
    ...
    Configuring templates from all of the product tops...
            Configuring AD_TOP........COMPLETED
            Configuring FND_TOP.......COMPLETED
            ...
    AutoConfig completed successfully.

    A Bonus Finding on the Second Node

    While repeating the check on the secondary web node, the header comparison came back clean — custom template already at .33 — but something was off:

    grep -n 'm4aServlet' $FND_TOP/admin/template/custom/oacore_web_xml_FMW.tmp
    (no output)
    
    grep -n 'm4aServlet' $FND_TOP/admin/template/custom/oacore_web_xml_FMW.tmp_ORIG
    61:    <servlet-name>m4aServlet</servlet-name>

    The current custom template matched the newer shipped version, but the m4aServlet customization was missing. Interestingly, the _ORIG backup still contained the customization. This indicated that during an earlier template update, the customization was not carried forward. AutoConfig had been running fine and web.xml was being generated — just without the third-party servlet.

    I re-inserted the m4aServlet block using the same sed command, verified the diff, and ran AutoConfig on that node as well:

    AutoConfig completed successfully.

    This is the real lesson of the post. A template version conflict at least fails loudly. A customization that is accidentally omitted during a template rebase may not — AutoConfig can complete successfully while the generated configuration no longer contains the required customization, and you find out later when the third-party tool stops working after a bounce.

    An Additional Message Observed

    The AutoConfig log in this run also contained:

    ECC not enabled, setting FND_ECC_ENABLED to FALSE
    [ FND_ECC_ENABLED ]
    INFO : Error updating/creating profile option value.

    In this case Enterprise Command Center is not configured, AutoConfig continued past this message, and the run ultimately exited with status 0. Always evaluate such messages in the context of your own environment rather than assuming every INFO : Error entry can be ignored.

    Post-Fix Checklist

    1. Confirm the customization landed in the generated web.xml (get the target path from the adconfig log and grep for your servlet).
    2. Bounce the application services (at least the oacore managed servers) so the new web.xml is deployed.
    3. Test the customization end to end — for More4Apps, hit the servlet URL from the wizard.
    4. If your patching cycle requires it, regenerate appsutil.zip (perl $AD_TOP/bin/admkappsutil.pl) and refresh the database tier.
    5. Repeat the custom template verification on every application node — as seen above, nodes can drift.

    Key Takeaways

    • Never resolve this error by copying the old custom template over the new shipped one, and never blindly merge either. The Oracle-documented procedure is to copy the new shipped template into the custom directory and re-apply only verified customizations to that copy.
    • Use the dual file system to your advantage: diff old-shipped vs new-shipped to separate Oracle’s changes from your customizations.
    • After any template rebase, diff the shipped and custom templates — the output should contain nothing but your customizations.
    • Audit custom templates on all nodes periodically. A missing customization may not trigger an AutoConfig error, allowing the generated configuration to differ from what you expect.

    I hope this helps someone facing the same conflict. Feel free to leave a comment if you have questions.


    Disclaimer: The views expressed on this blog are my own and do not reflect the views of my employer or any client. All environment names, hostnames, and identifiers used in this post are anonymized. Always test in a non-production environment before applying any change to production.

  • EBS 12.2 Rapid Clone dbTechStack Fails with RC-50013 — INS-08101 supportedOSCheck on Oracle Linux 8

    Alhamdulillah, sharing another real troubleshooting session — this one from an EBS 12.2 database tier clone on Oracle Linux 8.10, where adcfgclone.pl dbTechStack failed and the on-screen error pointed in completely the wrong direction.

    Environment

    Oracle EBS 12.2, Oracle Database 19c (19.21) multitenant (CDB/PDB), Oracle Linux 8.10, target server testserver01.

    The Symptom

    perl adcfgclone.pl dbTechStack /u01/EBSDB/19.0.0/appsutil/EBSDB_testserver01.xml
    
    RC-00110: Fatal: Error occurred while relinking of ApplyDBTechStack
    ERROR while running Apply...
    ERROR: Failed to execute /u01/EBSDB/19.0.0/appsutil/clone/bin/adclone.pl

    The first instinct with RC-00110 is to suspect a relink problem — missing OS packages, a corrupt backup, bad extraction. We verified all of that and ruled it out. The real lesson of this post: the RC error on screen is generic. Follow the log chain.

    The Log Chain

    Step 1 — The ApplyDBTechStack log showed the relink script actually passed:

    adlnkoh.sh completed sucessfully

    but home registration failed:

    Finished OUI CLI cloning for s_db_oh with return code: 1
    ouicli.pl  INSTE8_APPLY  1
    RC-50013: Fatal: Instantiate driver did not complete successfully.

    Step 2 — ohclone.log pointed one level deeper:

    OUI runinstaller log file - /u01/EBSDB/oraInventory/logs/InstallActions<timestamp>/installActions<timestamp>.log
    Found the INFO: Exit Status is -1 in runInstaller log.
    OUI CLI cloning returned non-zero.

    Note the timing: runInstaller started and exited within the same second. An installer that dies instantly is not failing a task — it is failing a pre-check.

    Step 3 — The installActions log had the true error:

    [WARNING] [INS-08101] Unexpected error while executing the action at state: 'supportedOSCheck'
    SUMMARY: - java.lang.NullPointerException

    Root Cause

    The 19c ORACLE_HOME delivered inside the EBS Rapid Clone stage carries the 19.3 base installer (year 2019). Its OS certification table ends at Oracle Linux 7. On OL8/RHEL8, the lookup for the distribution ID returns null and the installer crashes with a NullPointerException before doing any work — surfacing back up the chain as RC-50013 and RC-00110.

    The Fix

    Set CV_ASSUME_DISTID in the same shell session before rerunning the clone:

    export CV_ASSUME_DISTID=OEL7.8
    echo $CV_ASSUME_DISTID
    cd /u01/EBSDB/19.0.0/appsutil/clone/bin
    perl adcfgclone.pl dbTechStack /u01/EBSDB/19.0.0/appsutil/EBSDB_testserver01.xml

    Result — the rerun completed cleanly, confirmed by these lines in the new ApplyDBTechStack log:

    Finished OUI CLI cloning for s_db_oh with return code: 0
    Completed home registration for s_db_oh
    Completed Apply...
    ApplyDBTechStack Completed Successfully.

    Important: this variable does NOT change your OS or the installed software. It only tells the old installer which certification profile to use for its checks. The value must be one the 19.3-base installer recognizes — OEL7.8 is the value documented in Oracle’s Linux 8 release notes. Setting it to your actual OS version (8.10) defeats the purpose.

    Permanent Fix

    The workaround can also live inside the ORACLE_HOME, in $ORACLE_HOME/cv/admin/cvu_config:

    # Fallback to this distribution id
    CV_ASSUME_DISTID=OEL7.8      <-- uncomment and set

    This also explains a common confusion: “my previous clone worked without this!” If the earlier backup was taken from a home where cvu_config already had this set, the fix travelled inside the backup. A backup from an untouched home reintroduces the failure. Check with:

    grep -i CV_ASSUME_DISTID $ORACLE_HOME/cv/admin/cvu_config

    Post-Clone Notes

    After the fix, you will still see FATAL errors like “DB Connection failed” and “Invalid APPS database user credentials” from the AutoConfig phase, plus DB-ETCC connectivity warnings — these are expected at this stage because the database is not restored and opened yet. They resolve once you restore the database and rerun AutoConfig and ETCC.

    Also refresh ETCC from patch 17537119 — the bundled bugfix XML goes stale after 30 days, and older versions do not recognize newer Release Updates such as 19.21.

    Key Takeaways

    RC-00110/RC-50013 are wrappers, not root causes — always walk ApplyDBTechStack log → ohclone.log → installActions log. A runInstaller that exits in under a second failed a pre-check, not the work itself. And on OL8/RHEL8 with any 19.3-base home, CV_ASSUME_DISTID=OEL7.8 belongs in your clone runbook.


    Disclaimer: The views expressed on this blog are my own and do not reflect the views of my employer or any client. All environment names, hostnames, and identifiers used in this post are anonymized. Always test in a non-production environment before applying any change to production.

  • ORA-00060 Deadlock Forensics in Oracle EBS: When a New APEX Scheduler Job Meets Workflow

    Alhamdulillah, another interesting production incident to share. This one is a classic example of how a small code change — a single commented-out COMMIT — can stay silent for weeks until a new concurrent workload exposes it as an Oracle deadlock in production. If you are searching for Oracle deadlock troubleshooting or ORA-00060 trace file analysis in an Oracle EBS environment, this walkthrough covers the full investigation from symptom to fix.

    Quick Summary

    • Issue: ORA-00060 deadlocks after deployment of a new APEX DBMS_SCHEDULER job.
    • Impact: Oracle Workflow Background Process intermittently failed, delaying order processing.
    • Root Cause: A previously removed COMMIT caused row locks to be held far longer than intended, allowing concurrent sessions to deadlock.
    • Resolution: Restored the correct transaction boundary, adjusted scheduler timing, and verified with Oracle Support that no product-side issue was involved.
    • Result: No recurrence after deployment.

    The Symptom

    On a production EBS environment (EBS 12.1, Database 12.1.0.2), we started receiving alerts for ORA-00060 in the database alert log:

    ORA-00060: Deadlock detected. More info in file
    /u01/app/oracle/diag/rdbms/prod/PROD/trace/PROD_ora_12345.trc

    At the same time, the business reported sales order lines not progressing. The Oracle Workflow Background Process for the OM Order Line workflow (ONT) was erroring intermittently — a visible impact on order processing and a classic Oracle EBS performance troubleshooting scenario.

    A quick note on deadlock behavior: Oracle detects deadlocks automatically and resolves them by rolling back one of the participating statements — the victim — allowing the remaining transaction to continue. Unlike simple blocking, only the offending statement is rolled back, not the victim’s entire transaction. The victim’s session receives ORA-00060 and a trace file is written to disk. That is why the application does not hang forever; instead, you see intermittent errors and trace files accumulating.

    Step 1 – Read the Deadlock Trace

    The trace file is always the starting point of ORA-00060 trace file analysis. The deadlock graph showed two sessions blocking each other on TX enqueues in row-exclusive mode:

    Deadlock graph:
                           ---------Blocker(s)--------  ---------Waiter(s)---------
    Resource Name          process session holds waits  process session holds waits
    TX-000a0015-0003c2d1        45     312     X             38     127           X
    TX-0008001f-0004a1b2        38     127     X             45     312           X

    Both sessions were waiting on enq: TX - row lock contention, each holding a row the other wanted — textbook Oracle row lock contention forming a deadlock cycle. The trace file also identifies which session was chosen as the victim and the exact SQL statement that was rolled back, which makes it the definitive evidence for the investigation.

    Conceptually, the cycle looked like this:

    Workflow Background Process
            │
            │ Locks Row A
            ▼
    Reservation Row A
            │
            │ Waiting for Row B
            ▼
    
    Reservation Row B
            ▲
            │ Locked by
            │
    APEX Scheduler Job
    
    Workflow waits for APEX.
    APEX waits for Workflow.
    
    → Oracle detects a deadlock (ORA-00060)

    Step 2 – Identify the Two Sessions

    SET LINES 200 PAGES 100
    COL SID       FORMAT 99999
    COL SERIAL#   FORMAT 999999
    COL USERNAME  FORMAT A12
    COL PROGRAM   FORMAT A28
    COL MODULE    FORMAT A28
    COL ACTION    FORMAT A20
    COL SQL_ID    FORMAT A14
    
    SELECT s.sid, s.serial#, s.username,
           NVL(s.program,'N/A')  program,
           NVL(s.module,'N/A')   module,
           NVL(s.action,'N/A')   action,
           NVL(s.sql_id,'N/A')   sql_id
    FROM   v$session s
    WHERE  s.sid IN (312, 127);

    Session 1 was the Workflow Background Process (FNDWFBG, ONT item type) — making this an Oracle Workflow deadlock scenario. Session 2 was more interesting — a DBMS_SCHEDULER job session:

    COL JOB_NAME        FORMAT A25
    COL OWNER           FORMAT A12
    COL STATE           FORMAT A12
    COL REPEAT_INTERVAL FORMAT A40
    
    SELECT owner, job_name, state, repeat_interval
    FROM   dba_scheduler_jobs
    WHERE  job_name = 'APEX_ORDER_RESERVE';

    A newly deployed APEX-driven scheduler job, running every few minutes, calling a custom reservation package — the second half of an Oracle DBMS_SCHEDULER deadlock pattern.

    Step 3 – Which Rows Were They Fighting Over?

    From the trace file, the “Rows waited on” section gives the object number:

    COL OWNER       FORMAT A10
    COL OBJECT_NAME FORMAT A30
    COL OBJECT_TYPE FORMAT A12
    
    SELECT owner, object_name, object_type
    FROM   dba_objects
    WHERE  object_id = &object_id_from_trace;

    Both sessions were colliding on reservation rows — the Workflow process updating them as part of order line progression, and the APEX job updating the same rows through the custom package.

    Step 4 – The Root Cause

    Reviewing the custom reservation package source, we found this:

       UPDATE xx_order_reservations
       SET    status = 'RESERVED'
       WHERE  header_id = p_header_id;
    
       -- COMMIT;   <==  commented out during a previous change

    The investigation identified that the custom package was holding row locks far longer than intended, because a COMMIT had been removed in an earlier code change. Instead of releasing locks per iteration, the scheduler job session held all of its row locks across the entire loop over order headers. It is worth being precise here: a missing COMMIT by itself does not cause a deadlock — a deadlock requires two sessions acquiring locks on overlapping rows in conflicting order. What the missing COMMIT did was dramatically widen the lock-holding window, so when the new APEX scheduler job started running concurrently with the Workflow Background Process against the same reservation rows, the probability of the two sessions interleaving into a deadlock cycle went from negligible to near-certain.

    This also explains why the package ran in production for weeks without issue — until the APEX job was deployed, nothing else contended for those rows at that frequency. It also explains why testing never caught it: lower environments rarely generate the same level of concurrent activity as production, making lock-contention issues extremely difficult to reproduce before go-live. The extended lock duration was always present; the new concurrent workload exposed it.

    The Fix

    1. Restored the COMMIT at the correct transactional boundary in the custom package (per-iteration, after each header’s reservation update), shrinking the lock-holding window.
    2. Redeployed the package during an approved change window.
    3. Rescheduled the APEX job to avoid peak Workflow Background Process cycles as an additional safety margin.
    4. Raised an SR with Oracle Support to confirm no product-side involvement — confirmed clean; purely custom code.

    No ORA-00060 recurrence since the fix, ما شاء الله.

    Lessons Learned

    • An Oracle deadlock almost always has two contributors: the locking pattern AND the concurrency pattern. Fixing either breaks the cycle, but fix the code defect, not just the schedule.
    • Commented-out COMMITs are silent time bombs. Code review for custom PL/SQL touching EBS transactional tables must treat transaction boundaries as seriously as the DML itself.
    • New scheduler jobs (APEX, DBMS_SCHEDULER, concurrent programs) should be assessed for row-level contention with existing Oracle Workflow and concurrent processing before go-live.
    • The deadlock trace file gives you everything: the sessions, the victim, the SQL, the rows. Start there, not with guesswork.

    Conclusion

    Production incidents often reveal issues that remain hidden during testing, because realistic concurrency is difficult to reproduce in lower environments. This incident reinforced a simple discipline: whenever a new workload is introduced — an APEX scheduler job, a concurrent program, or an integration — review the transaction boundaries of every custom PL/SQL object it touches, and ask what else updates those same rows.

    In Oracle, deadlocks are rarely caused by a single statement — they are caused by the interaction of multiple sessions under concurrency. Understanding transaction boundaries is often the key to solving them.

    Disclaimer: All environment names, hostnames, and identifiers in this post are anonymized. The views expressed are my own.